These are drafts for demonstration. All legal documents and statutory timelines must be verified with a licensed Indian lawyer before use.

2026-06 (DRAFT — verify with counsel)

Grievance Redressal

Grievance Officer

Grievance Officer, Date Me — Grievance & Nodal Officer (IT Rules 2021 / DPDP)

grievance@dateme.in

Appointed under the IT (Intermediary Guidelines) Rules 2021 and DPDP Act 2023. Verify with counsel.

How to Complain

Raise a grievance in-app (Settings → Grievance) or email grievance@dateme.in.

SLAs

We acknowledge complaints promptly and aim to resolve within 15 days. Unlawful-content removal follows shorter windows (e.g., 36 hours after a court/government order; 24 hours for certain intimate-image complaints). Verify exact current timelines with counsel.